topic Re: Sound not working on Sonia Bravia TV in Android TV

Sound not working on Sonia Bravia TV

Bruneau53 — Sat, 15 Feb 2020 11:57:01 GMT

Hi,

I have a Sony 55" KD55AF9BU tv which is 13 months old and just out of it's year's warranty. Whilst watching tv yesterday the sound went. There is no software update and I have tried the Sony troubleshooting page , done what they suggested and no joy. Any ideas? I can't find a tel N0 for Sony to speak to them. Can anyone help?

Rif.: Sound not working on Sonia Bravia TV

Marino.Manolo — Sat, 15 Feb 2020 12:11:09 GMT

Have you tried also to reboot Android TV keeping pressed Power OFF on remote?

Re: Sound not working on Sonia Bravia TV

jumpsuit — Sat, 15 Feb 2020 12:21:39 GMT

Hi @Bruneau53 and welcome to the Community

If a reset doesn't help then Here is the phone number

for Sony Support (although they're not open until Monday.)