topic Re: Random Horizontal lines appearing on my new KD43X81J in Android TV

Random Horizontal lines appearing on my new KD43X81J

JCWLBSONY — Tue, 02 Nov 2021 20:56:59 GMT

Hi,

Random horizontal lines are appearing on my new KD43X81J. It looks like they flicker a bit. The TV is only about 1 month old. Sometimes they're visible from a 10+ feet away, but sometimes I have to get right up to the screen to see them. See the picture below. Any ideas what this is?

Re: Random Horizontal lines appearing on my new KD43X81J

Anonymous — Wed, 03 Nov 2021 16:57:42 GMT

Hi,

Can you see same lines when you navigate through home menu?

Re: Random Horizontal lines appearing on my new KD43X81J

JCWLBSONY — Wed, 03 Nov 2021 21:48:17 GMT

Yes, you can.

Re: Random Horizontal lines appearing on my new KD43X81J

Piscie — Thu, 04 Nov 2021 12:55:59 GMT

Does it happen with the latest software version?

Re: Random Horizontal lines appearing on my new KD43X81J

JCWLBSONY — Thu, 04 Nov 2021 12:57:14 GMT

Yes, updated it last week.

Re: Random Horizontal lines appearing on my new KD43X81J

Piscie — Thu, 04 Nov 2021 15:41:00 GMT

Have you tried a factory data reset as well?

Re: Random Horizontal lines appearing on my new KD43X81J

JCWLBSONY — Sun, 07 Nov 2021 16:48:19 GMT

Yes, I've also done a factory reset.

I noticed this today, you can actually read it. It's like something else is on the screen too?! I think it says Series 1:2. The red is me blurring out my daughters reflection.

Re: Random Horizontal lines appearing on my new KD43X81J

royabrown2 — Sun, 07 Nov 2021 17:32:01 GMT

@JCWLBSONY

Subtitles in a really bad font?

Try turning off such subtitles, and any other Accessibility features that might be on.

Re: Random Horizontal lines appearing on my new KD43X81J

JCWLBSONY — Sun, 07 Nov 2021 17:44:23 GMT

It's the wording that comes up on iplayer on Sky. Like this picture, but I was searching for something in Prime Video at the time.