topic Rif.: Bravia KD-55XE8396 in Android TV

Bravia KD-55XE8396

Neilsto — Sun, 28 Jan 2024 09:55:06 GMT

The wi-fi Internet connection on my six year old tv randomly drops in and out regardless of the time of day or what we are watching. It is not my wi-fi, I have 500mbps, the tv is only a few feet from the router, and I have a booster. When the tv internet connection is dropping in and out, it is fine on my two Mac book airs and two iPhones. The Tv is up to date with the latest software and I have tried the fixes i.e. re-boot the Tv and unplug it from the wall socket for 30 seconds plus many times but nothing seems to make a difference. It's really annoying. Thanks.

Rif.: Bravia KD-55XE8396

Marino.Manolo — Sun, 28 Jan 2024 10:06:39 GMT

Does the TV have the latest Firmware Update?
Have you given the TV a Static IP Address or do you leave it to DHCP?
Unfortunately, these are often Network problems, of the Home Network and therefore not of the Connection.

Rif.: Bravia KD-55XE8396

Neilsto — Sun, 28 Jan 2024 18:55:00 GMT

Hi, thanks for the help and yes I have the latest firmware and the IP is set to DHCP. I'll see how it goes.