https://community.sony.ch/t5/c-series/sony-c5-ultra-sensors-problem/m-p/3552718#M6312 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/983745">@Mitchael</A>&nbsp;I am having some issues understanding your post... bear with me, please:</P><P>So you updated the OS and after that you had several issues, like touch screen not working...</P><P>I know that the Marshmallow update of the C5 was a bit messy, I can recommend you to try using the <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>&nbsp;- that will probably fix all the issues with your C5.</P> Fri, 31 Mar 2017 18:37:02 GMT YoGem 2017-03-31T18:37:02Z https://community.sony.ch/t5/c-series/sony-c5-ultra-sensors-problem/m-p/3552717#M6311 <P>Hi friends, I need your help.<BR />Update my sony xperia C5 ultra mobile and it turns out that I do not work the operating system, also does not work the mobile touch<BR />And when I start the download the device is turned off<BR />That I have to do?</P> Fri, 31 Mar 2017 16:36:28 GMT https://community.sony.ch/t5/c-series/sony-c5-ultra-sensors-problem/m-p/3552717#M6311 Mitchael 2017-03-31T16:36:28Z https://community.sony.ch/t5/c-series/sony-c5-ultra-sensors-problem/m-p/3552718#M6312 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/983745">@Mitchael</A>&nbsp;I am having some issues understanding your post... bear with me, please:</P><P>So you updated the OS and after that you had several issues, like touch screen not working...</P><P>I know that the Marshmallow update of the C5 was a bit messy, I can recommend you to try using the <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>&nbsp;- that will probably fix all the issues with your C5.</P> Fri, 31 Mar 2017 18:37:02 GMT https://community.sony.ch/t5/c-series/sony-c5-ultra-sensors-problem/m-p/3552718#M6312 YoGem 2017-03-31T18:37:02Z