https://community.sony.ch/t5/m-series/unfortunately-settings-has-stopped-working-on-sony-m5-dual-e5663/m-p/3625858#M20921 <P>How to slove problem</P> Sat, 19 Jan 2019 02:33:36 GMT 9553314944 2019-01-19T02:33:36Z https://community.sony.ch/t5/m-series/unfortunately-settings-has-stopped-working-on-sony-m5-dual-e5663/m-p/3625858#M20921 <P>How to slove problem</P> Sat, 19 Jan 2019 02:33:36 GMT https://community.sony.ch/t5/m-series/unfortunately-settings-has-stopped-working-on-sony-m5-dual-e5663/m-p/3625858#M20921 9553314944 2019-01-19T02:33:36Z https://community.sony.ch/t5/m-series/unfortunately-settings-has-stopped-working-on-sony-m5-dual-e5663/m-p/3625859#M20922 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1228059">@9553314944</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.ch/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Can you try and restart your device in <A href="https://community.sony.co.uk/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008" target="_self">safe mode</A> and see if you are able to access the Settings menu in here? If you are able to do so, go to Settings &gt; Apps &gt; tap the three dots in the top right corner &gt; Show system &gt; scroll down and find "Settings" &gt; Storage &gt; Clear data &gt; OK (while the device is still rebooted in safe mode).<BR /><BR />Let me know how it goes!</P> Tue, 22 Jan 2019 14:27:09 GMT https://community.sony.ch/t5/m-series/unfortunately-settings-has-stopped-working-on-sony-m5-dual-e5663/m-p/3625859#M20922 Jonas 2019-01-22T14:27:09Z