topic Re: call notification issue in XA Series

call notification issue

Metaliken — Tue, 23 Jul 2019 18:23:09 GMT

Call Notification Bubble
It is not removed, the call notification bubble. Even if you open the contacts and see the calls, keep showing the number of calls, in the bubble.

~~Burbuja de notificacion de llamadas~~

~~No se quita, la burbuja de notificación de llamadas. Aunque abra los contactos y vea las llamadas, sigue mostrando el número de llamadas, en la burbuja.~~

Re: call notification issue

Uliwooly — Tue, 23 Jul 2019 20:15:03 GMT

@Metaliken

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

What if you try this:

1 restart the phone

2 clear the app data

settings > apps & info > all apps > phone > storage > clear cache/data > restart the phone

Re: call notification issue

Onnick — Sat, 17 Aug 2019 14:31:29 GMT

None of that works on this phone

Re: call notification issue

Ckovvi — Sat, 17 Aug 2019 15:46:25 GMT

I have read somewhere that if you call yourself from another number and let you have another missed call then notification will be gone once you open to see missed call.

Re: call notification issue

Onnick — Mon, 19 Aug 2019 21:34:19 GMT

that does work but what has been missed out of the software update for it start doing that ?

Re: call notification issue

Martin1 — Thu, 24 Oct 2019 10:39:35 GMT

Hi everyone, sorry for the late answer here but let me see if I can help out!

If your device has the Google Phone app and not the Xperia phone app, this behaviour will be fixed in a new update for the application that will be released and available in the Google Play store around October 21-25, so keep an eye out there.

If the phone application icon is blue and the phone inside of it is white, you have the Google phone app.

Let me know if you have any further questions!

Re: call notification issue

Rob1611 — Sat, 16 Nov 2019 08:41:21 GMT

Hi. I've recently upgraded from xz1 to Xperia 5 and the missed call notification is still there. It says the Google phone app was updated 31st october

Re: call notification issue

Martin1 — Mon, 18 Nov 2019 08:41:52 GMT

Hi @Rob1611, sorry to hear that you are affected by this as well.

We have heard of some users still experiencing the missed call notifications that will not go away. It is under investigation and planned to be fixed in a future update. I apologize for the inconvenience meantime.

Let me know if you have any further questions!

Re: call notification issue

Neiljohn — Mon, 18 Nov 2019 23:51:07 GMT

Yup, brand new xperia 10, missed call notification flag won't go, previous xperia never a problem, so much for beta testing and checking software functionality...

Re: call notification issue

Martin1 — Tue, 19 Nov 2019 07:26:55 GMT

Sorry to hear that you are affected by this as well, @Neiljohn.

As i mentioned in my previous post, It is under investigation and planned to be fixed in a future update. We do appreciate your patience and apologize for the inconvenience meantime.

Let me know if you have any further questions!

Re: call notification issue

Daniel811 — Mon, 09 Dec 2019 19:09:37 GMT

Hi Sony, when is this is this going to be fixed? I'll give you 8 days before I return my phone is my cooling off period. This is basic functionality and testing.