topic Problem with the fingerprint reader in X Series

Problem with the fingerprint reader

Dennys12 — Wed, 12 Sep 2018 14:47:14 GMT

Tengo un pequeño problema con el lector de huella de mi Sony Xperia x cada ves que quiero registrar la huella me da fallo y me pide que libere espacio y lo intente de nuevo ya lo hice y también lo reinicie de fábrica que puedo hacer

I have a small problem with the fingerprint reader of my Sony Xperia x every time I want to register the fingerprint it gives me fault and asks me to free up space and try again I already did it and also restart it from the factory that I can do

-GT

Re: Problem with the fingerprint reader

Strampke — Fri, 14 Sep 2018 21:42:17 GMT

Just a wild guess.

Goto settings->apps & notifications-> App info

Tap the 3 dots in the upper right corner->show system

Find Fingerprint ASM -> force stop then restart

(I noticed no change whatever so I guess it doesn't help you)

Other choice

Restart in Safe Mode (switch off with the power button and then long-press the restart button)

Does the fingerprint act as expected in safe mode?

Did you clean your fingerprint sensor?