topic Re: Fingerprint scanner does not work in X Series

Fingerprint scanner does not work

Alya08 — Tue, 16 Oct 2018 05:56:06 GMT

Help, please, solve the problem with the work of a fingerprint. When I try to register a new fingerprint, I get the error "Failed to register a fingerprint. Delete unnecessary data from the internal drive and try again", but the memory of my smartphone is clean.

Re: Fingerprint scanner does not work

Strampke — Thu, 18 Oct 2018 19:29:41 GMT

Try as follows

Goto settings-apps & notifications-app info- tap 3 doors upper right corner-tap show system-find fingerprint-tap on it-tap on storage

Then clear cache and data.

Restart device

Set up your fingerprint scanner

O, a clean fingerprint scanner works better too.

PS report back if this worked for you.