topic Re: Problemas con el sonido in X Series

Problems with sound

Tany1 — Wed, 31 Oct 2018 18:16:10 GMT

~~Ya no funciona el audio, ni en llamadas, ni en el reproductor de música ni en los videos, tampoco el altavoz y el micrófono, alguien puede ayudarme? Por favor~~

The audio does not work anymore, neither in calls, nor in the music player or in the videos, nor the speaker and the microphone, can someone help me? Please

-GT

Re: Problemas con el sonido

Strampke — Wed, 31 Oct 2018 21:10:25 GMT

Would you be so kind to post your post in English?

Google translate helps you.

Re: Problems with sound

Landie — Sun, 18 Nov 2018 14:39:40 GMT

~~Tengo el mismo problema. Pudiste solucionar? Gracias~~

I have the same problem. Could you solve? Thank you

Re: Problems with sound

Strampke — Sun, 18 Nov 2018 22:38:25 GMT

Test and check

- does it happen in safe mode too

- did you install new apps lately

- can you get sound output from the tests in the support app

- can you get sound from headphones

- push Vol-up and then the arrow pointing down on the right side: is media volume on max?

Please report back to get more help or tell us what was the solution for you.