topic Re: Xperia x slow charging in X Series

Xperia x slow charging

Alba187 — Thu, 14 Sep 2017 19:23:00 GMT

My phone has all of a sudden started charging really slowly, like 10% an hour! I've tried hard reset and Sony companion, however the phone won't even be recognised by the pc. I've tried several cables and plugs,and combinations of these but all to no avail. Any ideas of what problem could be?

Re: Xperia x slow charging

Alba187 — Thu, 14 Sep 2017 19:24:23 GMT

Should also add that it takes a few seconds for phone to even recognise charger before it starts to charge

Re: Xperia x slow charging

CameronT — Fri, 15 Sep 2017 03:14:49 GMT

Hi @Alba187, Welcome to the community. I am sorry to hear about this

Do you experience the same issue in safe mode?

Re: Xperia x slow charging

Alba187 — Fri, 15 Sep 2017 05:50:09 GMT

Hi yes it does, its even slow when phone is off

Re: Xperia x slow charging

CameronT — Sun, 17 Sep 2017 23:00:55 GMT

@Alba187,

I recommend you contact your Local support team to arrange a repair assessment.

Re: Xperia x slow charging

Pan_Paoli — Tue, 26 Sep 2017 11:33:09 GMT

Probably u have an older notebook or older USB in computer. I saw also that i can't charge my X-X battery using USB in my Toshiba notebook. But on the regular charger it's ok.

U can try also changed the USB wire for better (sometimes cheap chinees cable are not working good).

Re: Xperia x slow charging

Vigneshviks — Tue, 03 Oct 2017 15:47:45 GMT

Same issue... Got solution?

Re: Xperia x slow charging

Erinerin23 — Sun, 22 Oct 2017 09:02:58 GMT

Now im experiencing this. PLEASE SONY DO AN ACTION ABOUT THIS!! All this time thinking that it might be because of the AVG but I guess im wrongand found out it actually a common problem of ur device.

Re: Xperia x slow charging

Tabish47 — Thu, 15 Mar 2018 16:34:59 GMT

I am also having the same problem... 😔

Re: Xperia x slow charging

nathanhorner — Thu, 15 Mar 2018 17:39:25 GMT

Service centre repair.

Hope it's in warranty.

Re: Xperia x slow charging

Tabish47 — Fri, 16 Mar 2018 02:45:16 GMT

Not in warenty 😣

Re: Xperia x slow charging

Strampke — Fri, 16 Mar 2018 09:48:44 GMT

You might check if the usb port is clean.

Second thought: do a backup first and a software repair with Xperia companion.

Check if the usb port is broke.

Re: Xperia x slow charging

Tabish47 — Fri, 16 Mar 2018 17:20:04 GMT

How can i repair software with sony companions?

Re: Xperia x slow charging

nathanhorner — Fri, 16 Mar 2018 17:32:40 GMT

I just googled it and got this answer in the FAQ on this forum!

/t5/FAQ/How-to-perform-a-software-repair-with-Xperia-Companion/td-p/1103057#gref

Re: Xperia x slow charging

Tabish47 — Sat, 17 Mar 2018 04:44:49 GMT

Is this helpful?

Re: Xperia x slow charging

nathanhorner — Sat, 17 Mar 2018 07:30:50 GMT

wrote:
Is this helpful?

What do you mean?

You wanted to know how to do a repair with Xperia Companion, so I found you instructions and posted a link.

Re: Xperia x slow charging

Vic32 — Sat, 16 Jun 2018 02:15:07 GMT

Were you able to fix your issue?
I have the same issue and same phone model.
My phone won't also be detected by any computer via USB. Do you have this issue as well?
Thanks

Re: Xperia x slow charging

Strampke — Sun, 17 Jun 2018 20:41:18 GMT

Did you try connecting with other USB cables and did you try the same cables on other phones.

In this way you can find out where the problem is: cable or phone

Re: Xperia x slow charging

ab531 — Fri, 23 Nov 2018 06:20:06 GMT

Hi sir

My phone has slow charging problem and My phone (USB) not recognized by my win 10 pc to repair with pc companion .

Any solution..

Re: Xperia x slow charging

Strampke — Fri, 23 Nov 2018 10:16:57 GMT

When your phone is not recognised by W10 then try the solution that is described in point 2B in FAQ how-to do a software repair with Xperia Companion.