topic Re: Headphones not Working in X Series

Headphones not Working

BNabs — Tue, 06 Feb 2018 21:24:22 GMT

My phone updated to Android 8.0 this morning, and immediately my headphones stopped working.

I've checked my headphones on another phone, they work. I've checked other headphones on my phone, they work. But for some reason the two together will not work.

I'm not sure if it's due to the inline mic & controls being designed for iPhone, but they should still work as normal headphones. It seems something in this update is causing issues with compatibility. Does anyone know how to get this resolved? Really frustrating that I can't use my expensive B&O headphones due you this latest update

Re: Headphones not Working

Uliwooly — Tue, 06 Feb 2018 22:15:58 GMT

@BNabs

Have you tested different headphones with your phone?

Re: Headphones not Working

BNabs — Tue, 06 Feb 2018 23:09:03 GMT

Hi Uliwooly

Yes I've tried some cheap earbuds and they work fine, I've also tried my move headphones on a different phone (still on old android version) and they work fine through that. It seems like something in this latest update might be causing issues with headphones that have inline mic/controls designed for the iOS that has stopped the phone recognising them at all

Re: Headphones not Working

Uliwooly — Tue, 06 Feb 2018 23:15:43 GMT

@BNabs

since those are third party headphones there isn't much to say, you could contact Sony directly >>> Local support

Earphones not working after oreo update

Shunyata — Wed, 07 Feb 2018 00:02:15 GMT

Updated to Oreo yesterday, ever since the earphones (beats) don't work with the device (worked fine before of course). Everything else seems to be working fine, apps, Bluetooth, speaker.. Just not the earphones.. Any suggestions?

Re: Headphones not Working

RomanD — Wed, 07 Feb 2018 12:38:15 GMT

Model - Xperia F5121
After update on 34.4.A.0.364 my headphones (sennheiser ocx 684i) stopped working.

Another headphones (without designed for the iOS) working normal.

Re: Headphones not Working

IngaFB — Wed, 07 Feb 2018 12:43:15 GMT

Same here, updated to Oreo yesterday. My Bose qc20i stopped working. They are just not recognized. Using an iphone to otmp adapter doesnt help either, just a popup "Headphone not supported" How can i revert to 7.1.1?

Re: Headphones not Working

BNabs — Wed, 14 Feb 2018 08:08:39 GMT

Seems nobody has an answer

Re: Headphones not Working

mark_lok — Wed, 14 Feb 2018 20:47:17 GMT

Exact issue here, my Xperia X stop recogising my monster DNA with mic/controls designed for iOS fight after the Oreo update, the stock headphone works fine.

Re: Headphones not Working

LAMJ — Tue, 11 Dec 2018 06:04:31 GMT

I'm facing the same issue after this update but nothing works not Sony head phones or any other head phone that I've tried. and I have tried all the suggested steps which I read online as well!