topic Xperia 1 ii Shutter Button Burst Shot in 1 Series

Xperia 1 ii Shutter Button Burst Shot

Mloiz. — Sat, 19 Sep 2020 22:04:31 GMT

When I use the stock android camera app, each time i click the Shutter button, 2 photos are captured. The burst mode is on and it takes 2 shots without holding the button pressed.

If I try the same on the camera pro app them 1 shot is taken normally and burst shots are taken only if hold down the button (exactly as the burst mode should work normally)

It looks like the stock Android camera app is not functioning properly with the Shutter button.

Does anyome else experience the same?

Re: Xperia 1 ii Shutter Button Burst Shot

CosmicTomato — Mon, 21 Sep 2020 09:23:34 GMT

Check if there's an update available for the app, if not, try to disable and re-enable the app from settings, get to apps and notifications from the list of apps, choose it and disable.

Re: Xperia 1 ii Shutter Button Burst Shot

Mloiz. — Wed, 23 Sep 2020 09:25:35 GMT

@CosmicTomato Hello, I tried that but still the same behavior.

Also tried to clear the cache and the app data.

Do you experience the same thing?

Re: Xperia 1 ii Shutter Button Burst Shot

CosmicTomato — Thu, 24 Sep 2020 09:14:15 GMT

I didn't have the same issue and not the same phone, but when the camera app got glitchy or slower than it should, I disabled and cleared the apps cache, freeing its space and that usually did the trick.

I searched the burst mode feature in the Xperia 1 II and found an article, saying that it only works with one camera and in Photography Pro app only. here it is, hope this gives you any leads on how to work it. https://www.sony.com/electronics/support/articles/00246275

Re: Xperia 1 ii Shutter Button Burst Shot

Mloiz. — Thu, 24 Sep 2020 09:20:18 GMT

@CosmicTomato hello.

I know how to use the burst mode.

The issue appears only on the normal camera app and not the pro app.

It looks more like a glitch/bug.

I just wanted to confirm if any other users experience the same or if it an issue with the shutter button of my device.

Re: Xperia 1 ii Shutter Button Burst Shot

CosmicTomato — Thu, 24 Sep 2020 11:29:49 GMT

That's relatable, Can you try and force stop the app and check again? and check the camera test in the Support app too.

Re: Xperia 1 ii Shutter Button Burst Shot

Mloiz. — Thu, 24 Sep 2020 12:15:52 GMT

@CosmicTomato.

Still the same behavior.

The Camera app is the issue.

Shutter key test and camera test from Sony's test app in settings were passed successfully.

Re: Xperia 1 ii Shutter Button Burst Shot

CosmicTomato — Thu, 24 Sep 2020 12:23:49 GMT

Check if you can update the app if available, I think there are no further options now, except for factory resetting the device. make sure to have a full backup before you try this, if you will.

Re: Xperia 1 ii Shutter Button Burst Shot

Mloiz. — Thu, 24 Sep 2020 12:28:31 GMT

No updates available.

No reason for reset. The shutter button looks to be functioning properly with other apps.

So reset the device for what reason?!

Re: Xperia 1 ii Shutter Button Burst Shot

CosmicTomato — Thu, 24 Sep 2020 13:05:11 GMT

hmm well idk this is an odd solitary bug, and these are all the steps I know and have tried personally, when faced with system issues. Just thought it might help, you don't Have to do it of course.

Betreff: Xperia 1 ii Shutter Button Burst Shot

der_Siggi — Tue, 29 Sep 2020 06:35:16 GMT

Do you have a case on your Xperia? Try it with the case off. I was about to return my Xperia because the Camera didn't work as expected. I randomly took of the case and everything was fine. Then I bought a new case from Spigen and now I'm satisfied.

Betreff: Xperia 1 ii Shutter Button Burst Shot

Mloiz. — Tue, 29 Sep 2020 06:40:55 GMT

Hello @der_Siggi,

I have the Spigen case on my Xperia.

Please enable the burst shot on the normal camera app amd thry to get a photo with the shutter button.

Does it get 2 shots or just 1?

On the pro app i do not face this issue.

Betreff: Xperia 1 ii Shutter Button Burst Shot

der_Siggi — Tue, 29 Sep 2020 07:19:47 GMT

Have done it. There are 2 photos. And the number 2 is visible on the right side of the display for a short time. If I hold the button, this number is counting up (as expected). I think the camera is so fast that you can't get only one photo.

If you want only one photo, why don't you turn off the option?

Betreff: Xperia 1 ii Shutter Button Burst Shot

Mloiz. — Tue, 29 Sep 2020 07:36:29 GMT

@der_Siggi that's exactly what i did.

My point here was to verify whether this is the way thay the specifoc application functions or there is an issue with tbe shutter button.