topic Re: I can't recover my data from google backup account in Z Series https://community.sony.ch/t5/z-series/i-can-t-recover-my-data-from-google-backup-account/m-p/3722377#M123044 <P><a href="https://community.sony.ch/t5/user/viewprofilepage/user-id/322444585">@joaoclb</a>&nbsp;</P> <P>When following that link click on the help center and describe your problem.</P> <P>Google can help you.</P> Thu, 05 Nov 2020 23:48:29 GMT Strampke 2020-11-05T23:48:29Z I can't recover my data from google backup account https://community.sony.ch/t5/z-series/i-can-t-recover-my-data-from-google-backup-account/m-p/3721304#M123042 <P>Two months my Sony Z5 crashed and I had to factory reset. However I could't recover my data stored in my Google account as it asked access to offilne. I click on accept, but then this same appear again and again, and I can not recover my data.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_20201026_182325.JPG" style="width: 1080px;"><img src="https://community.sony.ch/t5/image/serverpage/image-id/461168iDC6E356C75923AD2/image-size/medium?v=v2&amp;px=400" role="button" title="_20201026_182325.JPG" alt="_20201026_182325.JPG" /></span></P><P> </P><P> </P> Tue, 03 Nov 2020 09:36:14 GMT https://community.sony.ch/t5/z-series/i-can-t-recover-my-data-from-google-backup-account/m-p/3721304#M123042 joaoclb 2020-11-03T09:36:14Z Re: I can't recover my data from google backup account https://community.sony.ch/t5/z-series/i-can-t-recover-my-data-from-google-backup-account/m-p/3721375#M123043 <P>hello&nbsp;<a href="https://community.sony.ch/t5/user/viewprofilepage/user-id/322444585">@joaoclb</a>&nbsp;</P> <P>have you tried following the instructions here:&nbsp;<A href="https://support.google.com/android/answer/2819582?hl=en-GB" target="_blank">https://support.google.com/android/answer/2819582?hl=en-GB</A></P> Tue, 03 Nov 2020 12:41:25 GMT https://community.sony.ch/t5/z-series/i-can-t-recover-my-data-from-google-backup-account/m-p/3721375#M123043 MarlonUk1 2020-11-03T12:41:25Z Re: I can't recover my data from google backup account https://community.sony.ch/t5/z-series/i-can-t-recover-my-data-from-google-backup-account/m-p/3722377#M123044 <P><a href="https://community.sony.ch/t5/user/viewprofilepage/user-id/322444585">@joaoclb</a>&nbsp;</P> <P>When following that link click on the help center and describe your problem.</P> <P>Google can help you.</P> Thu, 05 Nov 2020 23:48:29 GMT https://community.sony.ch/t5/z-series/i-can-t-recover-my-data-from-google-backup-account/m-p/3722377#M123044 Strampke 2020-11-05T23:48:29Z