topic Re: Suggestion - SEN Status in General chat

Suggestion - SEN Status

Anonymous — Fri, 18 Oct 2013 13:12:51 GMT

Hey all

With more and more internet connected devices (such as TV's, Blu-ray Players etc), it might be time to have an Automated Service Status page connected to these forums. Working like a traffic light system for SEN and connected services, such as YouTube, Netflix, LoveFilm, iPlayer and everything else like that. I say automated because, to remove the human being out of the equation as much as possible (espcially out of normal hours) - directly linked to the relevent companies network status.

This would assist people in resolving their issues. For example, if LoveFilm is not working a quick check on the status via these forums, would indicate a fault (red light=down). This would ensure that people not waste time in rebooting routers/factory resets etc etc.

What are your thoughts about this?

Just my 2p anyhow.

Cheers

Re: Suggestion - SEN Status

Thalamus. — Fri, 18 Oct 2013 14:17:06 GMT

Hi,

there is a basic SEN service status site but I can't recall ever seeing any info regarding system down, etc..:smileyconfused:

However there is an option to send SEN feedback or email questions via contact us so might be worth copying the above there..

Re: Suggestion - SEN Status

Anonymous — Fri, 18 Oct 2013 14:30:18 GMT

Hey Thalamus

I also have that link bookmarked - but its next to useless to put it bluntly. But you are right, might be good to send a little feedback and hopefully get it developed further.

Cheers

Re: Suggestion - SEN Status

Annes123 — Tue, 29 Oct 2013 16:02:11 GMT

We find SEN to be the most annoying thing, one minute you get all the apps, then you try to watch a film and its not available or you try to watch something on Iplayer and it takes for ever as it keeps stopping. We paid a lot for our TV and it doesnt work half of the time! Very very disappointing.

Re: Suggestion - SEN Status

groupama3 — Wed, 20 Nov 2013 21:52:21 GMT

I think it's a great idea, seeing as there are so many different types of connected devices that use SEN it's crazy not to have a live status page somewhere!