topic Re: Windows Vista Not Shutting Down Safely!!!! in PCs & Accessories

Windows Vista Not Shutting Down Safely!!!!

a7med_360 — Fri, 29 Jun 2007 21:30:10 GMT

Hey im running a vaio AR21s and from time to time i when i shutdown my laptop i get the blue screen saying that an error occured crashed causing windows shutdown to be unsafe something like tht i only get 30 seconds before it reboots, i cant get exactly what the error code is or what it says exactly.....anyone know why this is happening?

once vista starts i get a message saying windows recovered from a unexpected error!

Re: Windows Vista Not Shutting Down Safely!!!!

MattWilson — Sun, 01 Jul 2007 16:15:29 GMT

Have you got all the latest drivers?

All the information from the BSOD is saved in a dump file but i can't remember where to find it. If you can find it then it will help find the problem.

Ps. Do you have norton installed (Causes mayhem when trying to shutdown)?

Re: Windows Vista Not Shutting Down Safely!!!!

tonybeard — Sun, 01 Jul 2007 16:28:23 GMT

If it's like that then save what you can on the D drive and reformat

Re: Windows Vista Not Shutting Down Safely!!!!

rich912 — Sun, 01 Jul 2007 19:54:29 GMT

Hi a7med_360,

Disable the automatic restart on system failure and you will then be able to read the info on the BSOD.

Have a look here for guidance on how to do this.