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Issues with casting

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Danielprance
New

Issues with casting

When i download apps Masterclass and BT sport i get no sound and a jittery video. 
Ive tried clearing cache, uninstalling and reinstalling apps, even did a factory reset. 
my Wifi speed is over 100mbs so it isnt that as Netflix and Amazon video work fine. 
it also happens when I cast the apps to the tv as well. 
any ideas? Thanks 

1 REPLY 1
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HannahEd01
Community Team

Hi, it seems like an issue with the performance of these specific apps on the TV. Which TV do you have BTW? Did you try a software update?