KD-48AD Occasional YouTube error

[Krebtv]

Hi,

TV is fairly new.

I get "Something Went Wrong" error message on YouTube.

This happens  after I switch on the TV. No other apps are running.

This happens fairly frequently.

I tried updating the TV.

Then I went into the App, removed Updates, rebooted and re-installed. It worked, for a while.

Next time though, it failed.

Ive found if I cast YouTube from my phone it can also clear the error, temporarily.

But its happened about ten times now!

Is there a known fix for this?

Thanks K

[Krebtv]

Hi Joe, thanks so much for your input. 👍

First thing i noticed was setup was totally different from when I unboxed it a few months ago. Due to linking my phone it was back up in minutes. 😊

At present I've only powered it on a few times, all without issue.

I cant be confident it has resolved till ive had Youtube running error free for a week or so. I shall report back then. Col.

[Joe_Dohn]

Thank you for the update!

It'd be helpful if you mark the thread as solved so others can find the answer easily.

Fingers crossed issue won't return again!

- JD

[Krebtv]

Well it appears fixed. 

BTW logging in was a nightmare. I'm never coming here again unless Sony ditch their stupid verification system. It's biased against those with poor eyesight or hearing.

[Piscie]

Hi Krebtv , make sure that you have the latest software update! It should be v6.5042.