Recording to usb on kd-55xh9505

[mrtubs]

Hi

I am having problems recording onto usb from my new TV

The usb has been put in the TV and registered, however if I try to record a programme from the guide it says "We can't add this to MyTV as it isn't available on demand".

What am I doing wrong?

[royabrown2]

@mrtubs 

At a guess, you are in the YouView EPG you get in the ‘Live TV & Catch-up’ option. You cannot record from YouView on these TVs, only from YouView on YouView PVRs.

However, if you exit from Live TV and Catch-up, and go instead to the Freeview EPG, then you can record to USB from there.

On that EPG though, you then lose the 7-day backwards bit that you can select programmes to watch from catch-up on.

The situation with YouView on Sony TVs has never been really satisfactory, since day 1 😢

[mrtubs]

Thanks for your help.

How about pausing live TV, can you do that o  either youview or freeview?

[Joe_Dohn]

I believe you can pause it on YouView since it is on demand (not 100% sure), but freeview is live and can't be paused.

[royabrown2]

Hi @Joe_Dohn @mrtubs 

While you can easily get from YouView to a Player showing the same programme on Live, or Restart, as long as the channel you have selected has an associated Player that allows streaming of the current live programme, and you can Pause or Rewind on that, this is functionality supported by the Player that is likewise available to those on the Freeview side who use the green button, or who start the Player another way.

But YouView itself, when you choose a programme from the EPG and watch it, is as live as the Freeview side is; and there is nothing in these Sony TVs that YouView can use for the necessary storage required for Pause and Rewind, not even any USB stick you might connect.

YouView PVRs can do Pause and Rewind because they can use the hard disc as a buffer, and even the discless zapper boxes have RAM they use for this. And both devices are silently and automatically recording the programme you are watching (the zapper boxes only the last 30 minutes or so, though) to support any Pause or Rewind you might suddenly decide to make.

This is just one of the ways in which the functionality of YouView on Sony Android lags behind the full YouView experience 😢

[SteveUnhappy]

Same problem but with the KE-55XH8096 BU. I have found the firmware massively frustrating. On YouView I get the msg: 'We cant add this to MYTV as it isn't available On Demand' or 'Recordings are not supported.' I cant watch and record channels within the same 'group' like  I can on my other make of TV. Cant do  instant live recordings either. Considering this was £200 more than the other TV I was considering purchasing its very poor!! Plus I cant record and watch another channel. Anyone know what I am doing wrong?

[royabrown2]

@SteveUnhappy 

Not reading the whole of this thread, and trying to record on the YouView (aka Live TV & Catch-up) side?

Not reading the spec of the TV, where it makes clear that it does not have the two tuners you would need to watch one programme while recording another?

NUMBER OF TUNERS (TERRESTRIAL/CABLE)

1(Digital/Analog)

The point about not being able to record a whole mux is more subtle, and possibly not documented anywhere, but this is one of those things where if the spec doesn’t specifically say it can, then you should assume it can’t.

[SteveUnhappy]

I didn't give the mux group a thought as I can do it on my 6 year old Samsung, I assumed receiving multiplexed channels would have been an industry standard across all TVs. A bit like one of the TVs I looked at didn't say it had a digital receiver, there was a lot of comments on chat rooms that some people said they couldn't watch live TV and some said of course you can. I am always weary of on line opinions Needless to say I moved on and looked at the Sony having owned their TVs for the last 54 years just in case...
I am reasonable well educated in the field of technology but the spec for the 8096 did bamboozle me a bit.

[royabrown2]

@SteveUnhappy 

Yes, sorry, I shouldn’t have said ‘record a whole mux’, because that isn’t what you were hoping to do, just to be able to watch another channel on the mux you were recording from, to which having only one tuner isn’t a physical barrier.

But it is something that Sony haven’t allowed for in their software, or possibly in other hardware in these sets rather than the tuner 😢

Like you, I remember the glory days of the Sony televisions of old, when their Trinitron tubes were unrivalled, and the operation of their hardware a given, and Sony were premium models that other manufacturers could only wish to aspire to.

But those days are gone - the last decent Sony TV I bought was in 2007, an HD set before HD broadcasting even came along. It lasted me 8 years (and its subsequent owner a few good years more for his family to watch Sky HD on), but Sony went Android in 2015, a clunky OS, with a deal with YouView that never fulfilled its promise, and skimped hardware in the sets. And it has staggered on into 2021 with improvements here and there certainly, and still the best picture going, getting more out of LG OLED panels than LG can; but oh, the rest of it.

This Community is littered with the constant refrain of “I bought Sony because of its reputation, but….” and “I’ll never buy Sony again”.

Which is a great shame; but as long as Sony concentrate just on the panels, and ignore the elephant in the room about the rest of the operation of their TVs, as they did with the XR launch this model year, nothing will improve. Sony need someone at or near the top who is determined to make Sony TVs truly pre-eminent again, and is given the resources, and the authority, to make that happen.