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Sony AG 55 AG9

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provostkaypark
Member

Sony AG 55 AG9

For the last few months while watching my Sony TV , all of a sudden and for no particular reason the band along the bottom of the screen appears asking for a voice command.  Has anyone had this problem and if so how do I sort it out?  Sony are asking me a lot of technical questions and some I cannot answer.  They are obviously not wanting to send out their engineers to resolve matter at this stage which eventually they may have to!

Regards

Atso

1 REPLY 1
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Joe_Dohn
Specialist

Does that happen on the latest software version as well?