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January 2020
January 2020
No contact with batteri
Hi,
Now I can't load the batteri of my phone anymore. I tried the charger on other devices and it was working. I also tried to clean the entrance where you put in the charger. No effect. Is there something else I can try????? There are photos and other stuff on the phone I want to "rescue" at least. What can I do??
Thanks for help!
2 REPLIES 2
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January 2020
January 2020
Hi @sweden06, sorry to hear about this.
Have you tried holding the power button and volume up at the same time for 10 seconds? This will force the device to restart/shutdown.
Let me know if that helps!
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January 2020
January 2020
Hi, I tried this but nothings happened. There are some sounds in the phone , but the battery is empty and I can't load it. I hope you have other suggestions.......