Registering a New Product to "My Sony" account.

[keclark86]

I have been unable to register the purchase of my PS5 Disc Version, to My Sony account here in the UK. I have typed in the model number :- CFI-1016A, but i am unable to progress any further on Registering A New Product section, i.e:- Did you buy online?, Name of store, Purchase date, etc. I have tried using different browsers, different devices, mobile, laptop, ipad, but nothing seems to work!! Has anyone else had this problem? Any solutions to rectify this?

[MysticXS]

At last, a sensible answer. Thanks mate. It all makes sense now thanks to you.

[michtum]

How do we know if the ps5 is still on warranty? the psn registers the products but not the purchase details etc

[S-Approved]

I'm having this issue also, did you manage to find a solution. ?