Problem in recording Videos

[hawkiq]

Hello guys, am new to Xperia phones so forgive me for my panic :smileygrin:

when using camera on my Arc S its working normally even if I record a Video whatever is the res.BUT when I try to play it

it show me this error and stop playing,

if its continue to play its will be laggy and without voice

My Software is GB and this is my phone info

[Uliwooly]

there might be an issue with the SD card

but first backup your phone and repair it with SUS

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http://talk.sonymobile.com/thread/60197

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[Uliwooly]

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[Uliwooly]

if that doesn't work then backup your SD card on your PC and then reformat your SD card

settings > storage > unmount SD card > wait > format SD card

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[Uliwooly · Accepted solution]

on your PC

1) open any folder -> click on tools -> properties -> view -> show hidden files

2) mount the SD card, go to your SD card, press Ctrl + A then Ctrl C, on your desktop create a new folder, open it, then press CTRL + V

now you can reformat your SD card.

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[hawkiq]

I've tried with 2 SD cards and the same probleam, I'll try the Repair and back to you.

[Uliwooly]

you can also try

settings > apps > all > camera > clear everything

to back up your SD card

on your PC

1) open any folder -> click on tools -> properties -> view -> show hidden files

2) mount the SD card, go to your SD card, press Ctrl + A then Ctrl C, on your desktop create a new folder, open it, then press CTRL + V

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[hawkiq]

Still the same problem, and SUS dosen't have repair option

[Uliwooly]

SUS should give you an option to install (re-install) the current firmware, have you flashed your phone? debranded? etc?

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522