Xperia arc S Gallery troubleshooting

[#1]

I just update my Xperia arc S to Ice Cream Sandwich

I faced a problem that I cannot find the file that I stored to SD card in Xperia Gallery or Gallery.

Including Video and Picture. All my old file (before update) still exist in galley.

Does anyone help me?

[uliwooly-wooly]

did your phone recognized your SD card??

Don't forget to mark the Correct Answers & Helpful Answers

[#3]

There are no problem with my SD car, all apps runs well.

Only when I store the video and picture that gallery cannot find it.

When I open the file using X-plore the file still exist.

[uliwooly-wooly]

did you moved the Folder at all?

use OI File Manager

OI File Manager

check if it's on the DCIM -> 100 Andro

Don't forget to mark the Correct Answers & Helpful Answers

[uliwooly-wooly]

Also you can try this.

Settings -> applications -> manage applications -> gallery -> clear data

Don't forget to mark the Correct Answers & Helpful Answers

[#6]

Thanks for the advice.

But I already do that all and nothing work.

I think I need to re-install the software

[uliwooly-wooly · Accepted solution]

it appears so

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

[#8]

Thank you mate, you're very helpful.

I'll give it a try

[uliwooly-wooly]

No problem, let me know how it goes.

Don't forget to backup before anything

Don't forget to mark the Correct Answers & Helpful Answers

[imkrisangelica]

I can't open my xperia arc s after I update my software via wifi. Please help me. When I'm clicking the power the light on the right side is only blinking and the phone is vibrating. This cellphone is only 3 days on me. & after I update I can't open it again. Please help me.