xperia miro

[penguin59]

Hi i am hoping somebody can help me, i have just bought a sony xperia miro, unfortunatly it has got a screen password lock on it and the person i bought the phone from cannot remember the code, clever i know but there you go.

after finding all sort's of info on how to reboot the phone by using the power button and volume button together, none of this work's at all, neither does pressing a code i was given involving the star and hash button's, i am hoping somebody can help on how to get this phone up and running, i have even tried connecting the phone by usb to the computer but because the screen is locked it will not recognise the connection, can somebody please helppppppppp.

[_alexdon_]

Download SUS and repair:

http://www.sonymobile.com/gb/tools/update-service/

[Samuel1 · Accepted solution]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If the issue should still remain after a repair I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.