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Xperia Sola stuck on "SONY" logo

SOLVED
Not applicable

Xperia Sola stuck on "SONY" logo

Xperia Sola stuck on "SONY" logo, after reset by pressing power + volume up (phone off).

Then on the phone, but the problem remain.

May I know how to solve it? Seek for advices

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

you can repair your phone with SUS and check again, make sure to charge your phone beforehand

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

View solution in original post

10 REPLIES 10
profile.country.GB.title
Uliwooly
Expert

if you recently updated or repaired your phone, that's normal that it will take few minutes to start

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Not applicable

The "SONY" logo keep on flashing for quite minutes, but it just keep on flashing, the phone cannot be on. Do you have any idea about this?

profile.country.GB.title
Uliwooly
Expert

you can repair your phone with SUS and check again, make sure to charge your phone beforehand

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

profile.country.GB.title
Uliwooly
Expert

Check the bellow suggestion, let it charge until the notification LED turns green

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Not applicable

The phone cannot be on now, can run the update?

profile.country.GB.title
Uliwooly
Expert

yes you can BUT make sure that your phone has enough battery (leave it charging until the notification LED turn green)

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

ilias
Visitor

I have pretty much same problem, my sola stucks on the XPERIA logo forever, tried to backup but couldnt also tried update service but also couldnt (because i could not shut down phone, i can only restart it) and the SUS needs me to have phone shut down for 30 seconds.... What Should I DO!?

wanderi_karira
Visitor

I am having the same problem, the sola keeps trying to restart but cannot get past the xperia logo and restarts again. Its been doing this for like the past three hours. I have tried both the PC companion repair coz I had the same issue the day before yesterday after the ICS update, I have also tried the SUS and nothing is happenning. Am now asking myself why in the first place I even bought this phone, am very dissapointed, very very dissapointed. I haven't even had it for one week

kf02039
Visitor

Encountering the same problem. Nothing is working. Can somebody help me?

I'm starting to become very unhappy with Sony. I only got this 2 weeks ago and have already encountered 2 problems with it.