+1(844)-539-9831 STR-DN1080 and Music center wifi problems

[sonytvwedfgdhb]

 +1(844)-539-9831 STR-DN1080 and Music center wifi problems

I recently bought a STR-DN1080 and overall I'm very happy with it. However I am having trouble connecting to it with the Music Centre app. It will connect fine using Bluetooth, and I used the app to set up the 1080's wifi connection to our

[joselgr03]

Althougth you conect to wifi is necesary  the bluetooth connection is ON in boths .

But if both are connected for bluetooth for audio connection it’s necesary disconect before bluetooth connection for connect to Wifi.

“If your audio device and smartphone are connected via a BLUETOOTH connection, disconnect the BLUETOOTH connection on the smartphone.”

How conect by wifi 

“ Outline of connection

1. Connect the smartphone and audio device via a BLUETOOTH connection
2. Connect the audio device to the Wi-Fi network
   Note

   Even if connecting with a Wi-Fi network, a BLUETOOTH connection is required.
   If you want to connect your audio device to a Wi-Fi network using Music Center / SongPal, make the Wi-Fi network settings via BLUETOOTH communications.

   If you are using iOS 13.0 or later, permit access to the Bluetooth from [Settings] - [Music Center] on the iPhone.”

https://vssupport.sony.net/en_ww/help/basic02_2.html

Questions & Answers STR-1080

https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dn1080/faqs

Music Center App how connect

https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dn1080/articles/0...

It’ better if both items are update the last firmware and de Music Center app. wiil be updated last version.

https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dn1080/downloads