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a7med_360

Hey im running a vaio AR21s and from time to time i when i shutdown my laptop i get the blue screen saying that an error occured crashed causing windows shutdown to be unsafe something like tht i only get 30 seconds before it reboots, i cant get exactly what the error code is or what it says exactly.....anyone know why this is happening?

once vista starts i get a message saying windows recovered from a unexpected error!

MattWilson

Have you got all the latest drivers?

All the information from the BSOD is saved in a dump file but i can't remember where to find it. If you can find it then it will help find the problem.

Ps. Do you have norton installed (Causes mayhem when trying to shutdown)?

tonybeard

If it's like that then save what you can on the D drive and reformat

rich912

Hi a7med_360,

Disable the automatic restart on system failure and you will then be able to read the info on the BSOD.

Have a look here for guidance on how to do this.

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