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Xperia Z1S Exchange ActiveSync Issues - GroupWise

Snowy405
Visitor

Xperia Z1S Exchange ActiveSync Issues - GroupWise

Hi, I have a new Xperia Z1S, which I absolutely love, but I am having issues with connecting my GroupWise email via Exchange ActiveSync.  At first, I would receive emails, but they wouldn't show up in my inbox.  My company moved to an new server and now I get emails, but not all of them.  Additionally, new emails shown on my phone show a date of 12/31/1969 and to not have a subject or a from.  However, the new emails sometimes come in correctly and I can't figure out why.  I was thinking it might be a WI-FI vs. 4G issue, but new emails are received both ways with my phone connected to WI-FI.  Any suggestions on how to fix this?

3 REPLIES 3
GWGuruMan
Visitor

Make sure your GroupWise Mobility Service server is running version 2.0.1

is this the case?

GWGuruMan
Visitor

You mention your company moved to a new server.  What is the new version of that GroupWise server?

Is it version 14.0.0 (GroupWise 2014)?

GroupWise 2014 requires that v2.0.1 of the GroupWise Mobility Service server be in place prior to going to the new GroupWise 2014 (v14.0.0) release.

Snowy405
Visitor

Yes, we are on mobility 2.0.1.  No, we are running GW 2012.