Share your experience!
After the latest Sony system update my phone (XZ1 Compact) has started to switch itself off.
It happens randomly throughout the day, but seems also to happen when someone calls (although not all the time).
What can I do to stop this happening?
Solved! Go to Solution.
try to observed your device while it is in safe mode
also try to software repair using Xperia Companion
try to observed your device while it is in safe mode
also try to software repair using Xperia Companion
I switched the phone to 'safe mode' for a couple of days and it didn't switch itself of during that time.
I decided to do the Software Repair, and so far the phone is behaving itself nicely.
Thank you for your help.
Just be careful with the apps the you reinstall.it might be one of the apps that may be causing the restarts
When i use my phone, it off for few minute, sometimes hours, i can't use my phone and on it back #off