Hi Everyone,
I am really hoping somebody can help me because my phone has become unusable for the last new weeks / months due to the Android 9 update.
I accepted the update and found my phone would freeze and require a hard re-boot. Thinking it might not have accepted the update quite right, I wiped my phone completely and started again from scratch (I didn't transfer anything over or anything like that - complete wipe and re-instal).
So once I did this it didn't help at all, exactly the same issue. Tried again, and tried to follow some of the advice I read on these pages and none of it worked.
What is actually happens, is the phone seems to freeze when it is locked and trying to sleep. When music is on it doesn't sleep, and when I am using it, it does not freeze. However as soon as it is locked, it freezes, and requires a whole hard re-boot. This makes the phone of little use. Once it is in my pocket, it freezes, and so no one can call me and I have to go through the whole procedure to just check messages etc.
Any help, would be incredibly gratefully received.
(oh and all of the stuff I use is genuine Sony, I follow all Sony's instructions, and have tried wiping the phone completely and re-installing twice)
Scott
