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Can't find IMEI number on the phone. Screen has broken so I can't access the dial pad.

PissedOffGuy
Visitor

Can't find IMEI number on the phone. Screen has broken so I can't access the dial pad.

I can't find the IMEI number in the phone after following the instruction on how to find it. I found a number on the back of my micro sim card but this website wouldn't accept it.

The screen has SELF-CRACKED after having used it for 2 months. And yes it genuinely cracked itself. No, it was not dropped. No, I did not go swimming with it.

I'm trying to get this number so I can send it off to be repaired. For which I am told Sony do this for free for their products that have this problem. You can read about it here:


WatchDog - Z1 Self-Cracking Phones

All I want is to send off the phone to be repaired ASAP, but insetad I'm wasting my time having to contact customer services for which none of them give me a clear answer, and have to create accounts and aliases on this site which I never intend to use ever again. It is not my fault or any other consumers fault for the majority of problems that arise in these products, it is the manufacturers fault for distributing such faulty goods. Safe to say, I never intend on purchasing Sony products again, nor recommend these to anyone.

16 REPLIES 16
dandy63
Leader

Who says it is invalid..........Xperia Care Thinking_Face

patsy
Visitor

I'm having the same problem, there is nothing at alll written on that label tray and the imei number is not the same thing as the number written on the sim.

So frustrating! Anyone have any more infor so I can send it off please?

Paul123451
Visitor

Thanks, answered my question too, but no need to be a smart about the manual, who keeps these???

Hampus
Champion

@Paul12345 Neither do I think that people stores the manual. But you can access the manual online (where this kind of information can be found) and therefore, why I mentioned it.

uzzzk
Visitor

followd the instructions and took out the tray. No number on it. Any way of getting to know it by connecting the cell with a computer?

Belfast77
Visitor

This has to be one of the most facetious, condescending answers ever. The quote really tips it over the edge. Congratulations.

Ady5
Visitor

Can you use any software to mirror your screen on a PC when connected by USB cable?