Phone says system is updated but still at 14.5.A.0.270

[dakama]

I tried downloading the update before but since it was sooo slow, I tried cancelling it. The download notification eventually disappeared. But now that I want to download the update again, I can't, since the System Update button says my phone is updated. But when I check the build number, it's still at 14.5.A.0.270

Please help! Any suggestions how to still download it from my phone (and not the computer)?

[Gikey]

Do you know your firmware's customization version?

[Christofer · Accepted solution]

Hi @dakama,

Go to Settings > Apps > All. Find the app called Software Update and choose to clear data for it. Restart your phone after doing this and see if you get a new notification asking you to update. It can take a day or two before the notification appears.

[dakama]

Thanks so much @Christofer!!!

[Christofer]

You're welcome!