Prototype

[JackHaze]

Hello

I  bought a Z5c, and received it yesterday. when i turned it on , on the first welcome screen, the box to prevent informations to be sent to sony is grey out because the phone is a prototype. this was not precised by the seller. What should i do ?  

[Jonas]

Hi @JackHaze, sorry to hear that.

Would it be possible for you to get back to me with the IMEI number of the device in a private message? The first 4 digits is enough to start with.

You can find the IMEI if you open up the Phone application and type in *#06#.

To send me a private message, open up the link below and click on "Send a message" in the top right corner.

/t5/user/viewprofilepage/user-id/885297

Thank you!