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unlocking my Sony Xperia z3 compact screen

SOLVED
allmangirl
Visitor

unlocking my Sony Xperia z3 compact screen

I have a Sony Xperia z3 compact, I picked my phone up and the lock was in the screen when I went to unlock it the keyboard won't pull up only the google tap to speak comes up and it's not responsive how do I get the key board back so I can unlock my phone.
1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

Like Nabeel says, it sounds like the default keyboard has been disabled. This is possible to do when a 3:rd party keyboard has been downloaded to the phone and if the 3:rd party keyboard doesn't work or is uninstalled it's possible that this can happen.

Do you have access to a USB OTG-cable? To solve this you can connect a keyboard to the phone using a USB OTG-cable, enter your password and then enable the default keyboard from Settings -> Language & input -> Current keyboard -> Choose keyboards.

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6 REPLIES 6
Jb12
Visitor

Same thing happened to me? No answer yet?
Nabeel
Master

Did you guys changed keyboards recently ?

Like, set default keyboard to some other keyboard ?

Tried restarting your phone ? I think restarting the phone might help.

I've never faced such problem, so no idea what could be the reason behind it or how to troubleshoot it.

Rickard
Master

Like Nabeel says, it sounds like the default keyboard has been disabled. This is possible to do when a 3:rd party keyboard has been downloaded to the phone and if the 3:rd party keyboard doesn't work or is uninstalled it's possible that this can happen.

Do you have access to a USB OTG-cable? To solve this you can connect a keyboard to the phone using a USB OTG-cable, enter your password and then enable the default keyboard from Settings -> Language & input -> Current keyboard -> Choose keyboards.

allmangirl
Visitor

Thank you I plugged a keyboard in like you said and it work phone fixed that's awesome thanks again for your help everyone.
allmangirl
Visitor

Follow the solution Richard posted it worked for me no problem all fixed
Rickard
Master

Glad to hear that Slightly_smiling_Face