What happened to my z5

[Jerry98]

The support which is the app in my z5 is not responding when I try to open everytime,pls help me

[Jake-SonyXperia]

Hi Jerry98,

Welcome to the community,

Have you tried simply restarting the handset and then trying to access the Support section after this?

[Jerry98]

Yup,i have restarted it a few times

[Jake-SonyXperia · Accepted solution]

Hi Jerry98,

Welcome to the community,

Try clearing the support app data.

Menu > Settings > Apps > All > Support > Clear Data