Z5 Compact Ear Speaker Issue (intermittent)

[Amh1]

My wife has a Sony Xperia Z5 Compact that she bought in November last year. Just before Christmas it developed an intermittent fault with the ear speaker. The fault occurs every few days and causes the ear speaker to completely die: can't hear a dial tone, can't hear the rings, can't hear the person dialled, although they can hear my wife clearly if they pick up. The fault then seems to rectify itself shortly afterwards.

I've made several searches with Google and can't find anything like this for this model of phone. Any thoughts on the cause or any similar experiences? Any advice on how to resolve this problem?

[NeoBeum]

Repair Centre. Not much you can do on this forum if the speaker isn't getting a signal.

[Somsiadmp]

It makes you wonder how those things are built. They're not the cheapest. Sony has been my choice since W300 or even earlier but there's always been something that makes me wonder why. My all time favourite Z1 compact has developed a nasty battery flaw and now this. Well, time to get another phone serviced. Thanks for your help.

[Susang]

When I unplugged my earphone my speaker doesn't produce sound then I should have to do power and when mobile get restart sound used to play

[Somsiadmp]

Ha, tried that one too. Someone posted a similar solution on xda forum. Doesn't work in my case 😕

[Dundunbra]

I bougt a phone that had that problem and I have solved the problem. But you need to open the phone. The problem is not in the speaker, but in the plastic frame inside the phone. Here it is a "wire" glued on the frame. It is not goldened so it wil oxidize. What i did was to soldered new wires directly from the motherboard to the connector on the speaker. That solved the problem 🙂

[arunksankar]

I think this is the solution. I have the same problem. The problem is at the back cover. When I have my finger on my back, I can't hear anything. I was thinking of same but I don't have the confidence to open the phone and repair it myself 😣

And sometimes people complain plain that my voice is really low. Not sure whether it is related to this. 🤔

Bad build quality. Sony has to work on this.

[SuperMan1986]

i think its motherboard connection because it happend to me i hit my phone (with finger near the speaker and its worked again , happend few time)

sony stand for  =SO maNY problems

[urbi123]

Exactly, I have the same problem. When I touch back of my phone I heard nothing. I must hold my phone on the edge.