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Xperia 5 V - Top Speaker Crackling

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h3ra00
New

Xperia 5 V - Top Speaker Crackling

Hello,

 

I just bought a new Xperia 5 V and the top speaker was crackling very hard on music with the volume over 75%.
I returned it and bought a new one, the the same issue. The music sounds really bad on high volume. What the hell?

I called the Sony Customer Service, they told me I should send it in for repair to a Third-Party Service in Vienna. A NEW phone? The Third-Party Service told me, please dont repair a new phone, just send it back.

Did anyone else experience the same issue?

1 REPLY 1
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TheMaze
Community Team

Hey @h3ra00 

 

Does this happen with different contents as well? How about testing with the internal ringtones?