Google Play Protect error when installing any apk in Sony Android

[shahzadgodi]

Hello,

I am getting a dialog box with the title “GOOGLE PLAY PROTECT” when I am trying to install any custom apk in my Sony Android TV. It is showing me “ALLOW” and “REJECT” button. But both “ALLOW” and “REJECT” button are not clicking
Menu > Settings > Security > and check Unknown Sources is already enabled.

My TV was upgraded to the latest version a few days ago

I have tried installing using ESExplorer and browser both

MODEL: KD-65X9000
See attached screenshot

Any suggestion?

Thanks

[Anonymous]

Hi there,

Have you tried a factory reset?

Best wishes,

M

[colinjackson59]

you need to a usb mouse hover the pointer over the "allow or reject" box and click it with the mouse