ITV Hub gets stuck after adverts

[Mr-Pez]

I've read a lot on various forums but I haven't found a solution to this.

When I try to use ITV Hub I can usually get to the first set of adverts but then the playback just stops. If I try and stop and then resume from where I left off I get the privilage of watching the adverts again but it doesn't get to the programme.

This is only on my Sony Bravia KD-49X8305C. I can watch online or on a firestick without issue. My TV is up to date with firmware V5.433. My ISP is Vodafone. I tried watching through a VPN but that didn't work either.

I used to have the same problem with All4 but it seemed to get resolved with a software update.

Are there any fixes here? Its very frustrating as I get this TV for its 'Smart' features and figured that an Adroid would be a good bet but I've never not had issues like these.

[Trevor10]

Its a Sony Bravia KD-55AG8 Not sure what software update it is, but it is the last one made available for this model. I updated the software in January and the ITV hub, Chanel 4 hub has not worked properly since. It worked fine before this update. Basically any player that has an advert break, the program just goes back to the beginning. Really annoying. Ive tried rebooting the TV, Unplugging the Rooter ETC, but nothing works.

[Win_88]

For Android TVs, it's recommended to clear the background data periodically:

Go to Settings - Storage and reset - Internal storage - Cached data - Clear - OK

Afterwards, unplug the TV from the mains for a few minutes.

[gandkslater]

I have a solution to this annoying problem. Firstly it doesn't matter what TV or box you have - I use a youview box from TalkTalk and a panasonic TV - the same problem getting stuck after an ad. break. This it is not a elegant solution but it always seems to work.

Once the ad. gets stuck (I just get the row of dots repeatedly showing as if it is buffering. I just press "play" again and YES I get the blessed advert again. When the ad. finishes and i get the buffering dots again I press play again - USUALLY the programme then resumes, occasionally it plays the ad yet again but then it always seems to move on to the next part of the programme when I press play a second time  I hope this is helpful to any ITV or channel4 catchup users with ANY tv or any TV box.