KD-49XG9005 Turn on and reboots

[tifusse]

My tv above has recently started rebooting when I first turn on the tv. It was since the last update. So I turn on - picture from Sky tv appears but no sound - then it just goes blank and the android reboot screen comes up. It then restarts and sky comes back on. I have tried soft reset/reboot. Can you force re-install the software? Or another option?

[Win_88]

Hi

I'm not sure which version you're running but make sure you got the latest one which is v6.7140: https://www.sony.co.uk/electronics/support/lcd-tvs-android-xg90xx_x90xxg-series/kd-49xg9005/download...

[tifusse]

6.7140.0358EUA? 

Updated around 2 weeks ago 

[spotkick]

I have the exact same issue with my KD-65AG8 after firmware was updated to v7140.0358EUA. 

Have you managed to resolve or reset the firmware?

[tifusse]

I haven’t done anything yet. I would follow this thread to see what members say. Great TVs - let down by this bootable software for me. Doesn’t give me confidence. 😬

[Win_88]

try the following sequence:

Disconnect any external devices

Next, disable BRAVIA Sync. Press the HOME button on the remote control and select [Settings] > [External Inputs] > [BRAVIA Sync settings] > [BRAVIA Sync control] > toggle the switch [OFF]

Then, disable Remote start. Press the HOME button on the remote control and select [Settings] > [Network] > [Remote start] > toggle the switch [OFF]
Clear the cache of the TV by going to [Settings] > [Storage and reset] > [Internal storage] > [cache] > [Clear]

Finally, perform a soft reset by pressing and holding the power button on the remote control

[tifusse]

Ok I have done this and will see how it goes and return with my findings. 
Do I always leave Bravia sync off now?