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System Error KD-55A1

System Error KD-55A1

I turned on my Sony 55A1 for the first time, its connected only to power and wifi. After 10minuted of watching Netflix, the speakers started emitting static; the static got worse then the TV turned itself off and started flashing a red system error light. I unplugged the TV for 10minutes and then turned it back on. After a few minutes of viewing static could be heard and the TV turned itself off.

 

As the TV is still in the Warranty period, How do I claim a refund or replacement?

 

 

1 REPLY 1
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Pascale_F
Moderator

Hi Andrew, 

 

Welcome to the community. 

 

It's best to get in touch with Sony Support about this here

 

Thanks, 

 

Pascale