What is the black line that appears at the top of the screen

[Paulasmithyy]

 is anyone able to tell me why this line keeps appearing at the top of my tv screen and what I need to do to get rid of it please?  Thanks 

[IamNic]

Hello @Paulasmithyy,

that is the so called "info-bar" which should only appear once as a new input is detected or switched on. If it keeps appearing, there might be something going on which triggers it via CEC.

You can turn it off, yet unless you mention which TV model you use, no one will be able to assist you and tell you the right menu option.

- Nic

[Paulasmithyy]

Thank you. Solution found via Google and all sorted now. Thanks for your help IamNic 

[IamNic]

Hello @Paulasmithyy,

glad to hear you could sort it out with a quick Google search.

Would you please share the exact menu option here as well, so anyone else with the same issue can refer to this post?

- Nic

[Paulasmithyy · Accepted solution]

The tv is a sony KD-55XE9305 and the solution was:

home button - settings - watching tv - info banner toggle to off 

[IamNic]

Hello @Paulasmithyy,

thank you for the followup - I went ahead and marked your comment as solution.

- Nic