AX53 audio stereo levels not constant balance

[motorhomer]

I have just purchased the AX53 camcorder and I am getting some problems with the audio recording using the inbuilt microphone.

When recording and moving around the stereo volume between left and right speakers will jump up and down with different levels in each ear.

When I am making commentary you can hear a jump in one ear every now and then as I am moving about.

I expect this may be where the microphones are suddenly picking up a difference in volume but this makes it unbearable to listen to and makes the camcorder unusable.

Is there a way to adjust setting to keep both left and right volumes the same or is this a fault with the camcorder.

I will try get an example clip uploaded

[motorhomer]

Link to a video clip example

https://youtu.be/Sc58IDXC3R0

[IamNic]

Hello @motorhomer,

please set the video to 'not listed' so people here in the community can watch it.

- Nic

[motorhomer]

Ive set the video to public so hopefully this will help. Just bought a MOVO VXR10 so will give this a test

[motorhomer]

I have now added a MOVO VXR10 to the AX53, link below of a video clip and you will see that the audio keeps braking up. I've tried different volume settings and a couple of clips and it does this every time. I'm now thinking this is a faulty camcorder.

https://youtu.be/an-jGPvl08U

[motorhomer]

just uploaded my final video clip on this sound issue. Seems no one has had this so is looking like a camcorder fault. Looking on google no similar faults recorder so will be sending this back to shop tomorrow.

https://youtu.be/aoFZ6bk7P64

[IamNic]

Hello @motorhomer,

to me it sounds like you have the wind noise reduction on, which applies a so called "low pass filter" to the audio, which in my eyes could be the cause for the weird audio glitches.

- Nic

[motorhomer]

I thought that, in one of the video clips i turn this off and still get the same problem.

Possible this is stuck on in software, corruption somewhere

[motorhomer]

from this video at 1:10 onwards the noise wind cancellation was turned off

https://youtu.be/aoFZ6bk7P64

[IamNic]

Hello @motorhomer,

sorry, I should have watched the whole video - if that is what you are getting from the inbuild mics - return it, it is definetly broken!

- Nic