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Faulty unit? 3g amazingly slow and unstable and bad antennae

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Not applicable

Faulty unit? 3g amazingly slow and unstable and bad antennae

I'm using an xperia ray on the 2degrees network in New Zealand.

On my old phone, a huawei ideos u8150, I get perfect broadband speeds and a constant connection when usig hspa and 3g. Using the same sim, exact same network and identical apn settings (which I've checked several times) and in exactly the same location I can't get online very often and when I can it's unusably slow besides an occasional brief flash of speed.

The weird thing is the Ray shows full bars and a 3G logo as though I should have no problems.  That's most of the time.  Much of the time I just have full bars with a little R as the 3G seems to dissapear even though data is turned on.  The readout will flick between full bars, no bars whatsoever, and full bars with a 3g or an H symbol.  When I first got the phone it spent most of it's time saying there was no network at all.  I'm not sure what changed but it seems to be better now.

Secondly, when making calls it says "connecting" for quite some time before it actually connects.  Even then the call is often mangled and this is showing full bars.

Intitially I thought it would be an APN settings issue, but after contacting my carrier and checking my old phone settings I can rule that out.  Secondly I thought it could be a sim card issue, but swapping the sim back and forth from my old phone yields the same results: perfect connection vs useless connection.

So what with my initial disconnect issues and current connection issues it seems like my device has a faulty antennae or at least buggy network drivers or something.

I have a few questions:

Should I be treating this as normal?  Ie. do SE phones have weak antennae?

Is this a known defect on some Rays, or is it unusual?

My phone is a chinese model (parallel import is legal here).  Would the fact it's designed for the chinese market have meant there are hardware differences which are messing with my connectivity?

Thanks in advance for any help.  For now I will probably go back to using my old phone.  If I can't get a quick fix here I'll try returning the phone under warranty.

1 ACCEPTED SOLUTION

Accepted Solutions

no problem CM9 we'll be available soon

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21 REPLIES 21

go to settings -> wireless & networks -> mobile networks -> uncheck data roaming

download "speedtest" from the market and check your speed

Also do this

settings -> wireless & networks -> mobile networks -> access point names -> MENU -> add New

Name: 2degrees MMS

APN: mms

Proxy:

Port:

Username:

Password:

Server:

MMSC: http://mms.2degreesmobile.net.nz:48090

MMS proxy: 118.148.001.118 (take care not to omit the leading zeros)

MMS port: 8080

MCC: 530

MNC: 24

Authentication Type:

APN type: mms

MENU -> save

repeat again

MENU -> add New

Name: 2degrees internet

APN: internet

Proxy:

Port:

Username:

Password:

Server:

MMSC:

MMS Proxy:

MMS Port:

MCC: 530

MNC: 24

Authentication Type:

APN Type: default

MENU -> save

Not applicable

I have to have roaming turned on - the network I'm on piggybacks with another network unless I'm in specific areas which I'm not.

Using speedtest I normally can't get past "begin test now" as it reports network communication errors. No trouble with that on my old phone.

Not applicable

Those are my exact current settings.  Do you want me to duplicate them?

Like I said I've already ruled this out as an APN problem.

if I were you I would use Update Service to repair any software issue

Update Service (SEUS)

http://dl-www.sonyericsson.com/cws/download/1/110/61/1317636927/Update_Service_Setup-2.11.10.7.exe

then enter them manually

Make sure you backup everything (you might want to use a wifi connection to download the apps)

Settings -> privacy -> Back up my data and Automatic restore should be selected

and also

Use one of these links to download the

Backup & Restore app

http://forum.xda-developers.com/showthread.php?t=1193802

or

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apk

http://www.elita-clan.com/downloads/backup_and_restore_v010935.apkor
http://www.mediafire.com/?1n07llajeaoo03y


How to install it

You need to

go to settings -> applications -> check unknown sources

download IO File Manager

https://market.android.com/details?id=org.openintents.filemanager&feature=search_result

download the backup & restore app, transfer it to your SD card, use OI file manager to find it -> tap on it -> install it

Contacts

just to play it safe sync your contacts w/ google if you haven't already

open your phonebook

press MENU button -> tap on Send Contacts -> select all -> send it to your email
on your computer
-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import
Apps

Don't worry so much about backing up your apps

on your computer go to

market.android.com -> log in -> click on My Library -> and send all your apps to your phone

market my library.JPGmarket my library 02.JPGmarket my library 03.JPGmarket my library 04.JPG

SMS/MMS

if you don't want to use the backup & restore app then

Install "backup SMS" to back up your SMS and MMS to your Gmail

https://market.android.com/details?id=com.zegoggles.smssync&feature=search_result

or your SMS use

"backup & restore SMS"

https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result

or for your MMS use "Save MMS"

https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result

Call Logs

And for call logs this is great

https://market.android.com/details?id=com.yang.android.ansta

Not applicable

ok trying that now.

Be nice if there was some way to get all the chinese bloatware off my phone as well...

lets go part by part, I'll help you with that in a second

make sure you mark the correct and useful answsers Slightly_smiling_Face

there are two ways to do so,

1) root your phone ( you can unroot anytime)

then use titanium backup to delete unwanted apps

or

2) flash the global generic firmware w/o the chinese apps (I would do this) then you can root and delete any app that you don't want

if you want to do this, open a new thread and I'll help you step by step (make sure you mark the correct and helpful answers)