hi all phonenot laying videos taken by me

[petchy67]

hi all happy new year my xperia wont play videos i have taken pics come up videos come up but when i click arrow does not play. plz what can i do.i touch screen says play omn my device but it does nothing

[petchy67]

petchy here again the pics come up great but videos i ahve taken dont play even new ones i take

[Uliwooly]

try this

settings > apps > all > album > clear everything

do the same for the camera and video app

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[Uliwooly]

lets stay on this thread, there's no need to create new threads

[Uliwooly · Accepted solution]

the next step is repairing your phone with SUS or PCC

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[Uliwooly]

again, there is no need to create new threads, keep posting here