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How do I RESTORE my data using PC Companion??

SOLVED
AliWonder
Visitor

How do I RESTORE my data using PC Companion??

I just had to have my Xperia S fixed; all data was wiped off, obviously - am now TRYING to restore the back-up I made, using PC Companion on my small lap-top (as the 'Sony Bridge for Mac' is totally useless). WHERE is the button to 'restore' from a saved back-up??! I can't see anything anywhere; only a thing that says 'back-up & restore' - but if I click on this it seems to be asking me to back-up the phone - cannot see anything that says 'restore'. HELP please - this should be really basic and easy! (thought nothing seems to be with this phone...)

12 REPLIES 12
profile.country.GB.title
Uliwooly
Expert

on your mac upload it to BOX and then on your phone download it from box

AliWonder
Visitor

Thank you; I have NO idea what 'BOX' is though - sorry! Thought I'd got to know this Mac quite well by now but that's a new one....

profile.country.GB.title
Uliwooly
Expert

box.com

https://www.box.com/

and also it should be pre-loaded on your Xperia if not go to the playstore and donwload Box