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Phone scratches

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Link_SM
Visitor

Phone scratches

Sadly today I dropped my lovely SL on the concrete ground, and it has some tiny little scratches on the edges. Can I get them fixed at Sony??? It really bothers me looking at it having scratches...

If you guys know any place in San Francisco that I could bring to get it fixed instead sending back to Sony, please also let me know.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

you need to replace the housing, here in the US there's only one Sony repair center (and its not here in CA) so it will take 1 or 2 months for it to be repaired, now if you do it yourself or with someone else it will void your warranty.

http://www.sonymobile.com/global-en/support/contact-us/

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9 REPLIES 9
profile.country.GB.title
Uliwooly
Expert

you need to replace the housing, here in the US there's only one Sony repair center (and its not here in CA) so it will take 1 or 2 months for it to be repaired, now if you do it yourself or with someone else it will void your warranty.

http://www.sonymobile.com/global-en/support/contact-us/

Don't forget to mark the Correct Answers & Helpful Answers

profile.country.GB.title
Uliwooly
Expert

if you don't care about the warranty then you could buy the housing and replace it yourself, check online or ebay for the housing

this is how to teardown your phone

http://www.xperiablog.net/2012/04/30/xperia-s-disassembly-guide/


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Link_SM
Visitor

Thank you so much for the information. Do you know how much would it cost to be replaced the house at sony? Or my warranty would cover it? They're very tiny little, so if they're too expensive, I'd live with it and buy another SL. The SL means a lot to me, so i just love it too much

profile.country.GB.title
Uliwooly
Expert

the warranty doesn't cover this type of damage, I don't know how much they will charge you, just contact them either a call or livechat. it's not going to be cheap that's for sure.

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skip0pot2mus
Visitor

Why bother with the scratches?  It's a throw-away world, in 12 months it'll be sitting in a drawer next to your N900, N95 and 7210 [why did I bother moving away from Nokia...]

profile.country.GB.title
Uliwooly
Expert

@skip0pot2mus what do you mean?

Link_SM
Visitor

lol I have obsession problem with perfection.... so it'd bother me, but I guess I just get a case for it then it'd work fine... saving the fixing money for a new one. thanks anyway

profile.country.GB.title
Uliwooly
Expert

no problem, you might want to buy a protective case to hide the scratches.

Link_SM
Visitor

yeah I am buying one. Those scratches are like dots, so barely noticeable. Should have bought the case when I bought the phone though