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I have a Virgin media modem with an ethernet cable that plugs into my pc and provides me with internet.
I unplug this and put it into the back of my Bravia 32ex703.
I had internet tv for one day not including BBC iplayer. (said i need to turn software update to auto - which it was)
The next day and up till now it won't work, nothing. Network failure.
I plug the ethernet cable back in to my pc and there's no problem there.
What's going on? How do I fix it?
Please help. :smileygrin:
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Some steps to try - assuming you have the latest firmware.
- Run a full reset on the TV.
- Run the network setup wizard again in the network settings - does the device report it can access the web ok?
- Then try refreshing internet content.
If this doesn't work, then call your local service centre and see if they can pop over and take a look at it.
Thanks
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I have the Bravia 32EX603 and have exactly the same problem.
It says cable connected and shows isp address etc but will not connect.
Hope someone can help
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I have same problem with my 32EX703.
all connections are showing good but will not refresh internet content
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Same problem for me!
Sony????!?? Can you help ?
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Have you tried doing a Factory reset on the TV - sometimes post firmware update, this is needed to jolt everything back into action.
Thanks
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I have tried the factory reset all to no avail unfortunately.
Thanks
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Hi,
I am having the same problem with my KDL-52HX903. It worked fine for a month. I needed to move the router
so disconected the lead from the tv. When I reconected it would not get onto the internet and has been stuck, even after a factory reset.
Not impressed.
Bungle
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It would appear that no-one here can cure this problem,
So come on Sony, don't you read these posts?
Are you happy that so many people are having this problem?
I bought this Sony product because i was under the impression that they were the best. How wrong am I?
Sony, where are you?
Hello, is there anyone there?
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Some steps to try - assuming you have the latest firmware.
- Run a full reset on the TV.
- Run the network setup wizard again in the network settings - does the device report it can access the web ok?
- Then try refreshing internet content.
If this doesn't work, then call your local service centre and see if they can pop over and take a look at it.
Thanks
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Have done this three times now and still nothing.
How do I finf a service centre?