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December 2017
December 2017
Sony KD65XE70
Bought a brand new Smart TV for a significant amount of money and it does not connect to the BT Fibre router any ideas why before I phone up to the retailer to take it back as I’m really fed up with the servivice from Sony that SUCKS!
2 REPLIES 2
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December 2017
December 2017
Hi Foxall,
Thanks for joining the community and reaching out to us. Sorry you're having trouble connecting to your router. There's a useful help guide for your TV with instructions on setting up the internet connection here. You'll also find more general info here and a link for further support if this doesn't work for you. Hope this helps.
Best wishes,
EdwinaU
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December 2017
December 2017
Thanks for your advise but non of these solutions work, looks like I’ll have to wait for Sony technical people to respond to the email I have submitted.