1. What time does the sony entertainment tv app goes live on a sony smart tv? I tried this morning and it said it's currently offline. And what programms are available to view?

2. I rented saw 3d movies via the video unlimited app via the tv, 3/4 way through the movie i stopped working. I triple checked my conenction from wired/wireless connection and it made no difference. The app will do a connection test and will not load the movie. All other internet services, i.e bbciplayer, you tube all loaded and streamed fine. Please can you tell me how I can request £5.99 refund for the movie which I paid for.